The service at Beckwith Galleries was personalized and tailored to our needs. A great deal of attention was paid to determining what was the best fit for our living room and lifestyle. Bernie traveled to our home and we were able to view a number of rugs in the space. When we narrowed our choice down to a couple of rugs, we were able to live with them in the room for a week or so, before we made our final choice. We were very happy with both the service and the product.